Privacy policy

At Fertility Dreams LLC, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide through our website: www.fertilitus.com (hereinafter, the «Website»).

1. Information we collect

We collect various types of information to effectively provide you with our services, including:

  • Personal information: When you use our website, we may collect personal information such as your name, email address, phone number, date of birth, fertility-related medical history, and contact details.
  • Browsing information: We collect information about your device and how you use the website, such as your IP address, browser type, pages you visit, and the duration of your visit.
  • Cookies and similar technologies: We use cookies to enhance the functionality of our website and improve your user experience. Cookies are small files stored on your device to collect information about your browsing. You can configure your browser to reject cookies, but some site functions may not work correctly if you do.

2. How we use your information

We use the personal information we collect to:

  • Provide you with information about fertility services in Spain.
  • Communicate with you, respond to your inquiries, and manage your account.
  • Personalize your experience on the website and offer you relevant content.
  • Improve our services and the website’s functionality.
  • Comply with our legal and regulatory obligations.

3. Sharing your information

We do not sell, rent, or disclose your personal information to third parties except in the following cases:

  • Service providers: We may share your information with service providers who help us operate our website or provide related services, such as payment processors or customer support services. These providers are obligated to keep your information confidential.
  • Medical centers: If you request information about fertility treatments or make an inquiry with one of our partners, we will share the relevant data with the corresponding medical center to coordinate services.
  • Legal compliance: If necessary, we may disclose your personal information to comply with applicable laws, regulations, or legal processes or to protect our rights, property, or security, or those of our users.

4. Information security

We implement reasonable security measures to protect your personal information. However, we cannot guarantee the absolute security of data transmitted over the Internet. By using our website, you acknowledge and accept the inherent risk in transmitting data online.

5. Your rights

Under applicable law, you have the right to:

  • Access the personal information we hold about you.
  • Rectify any inaccurate or incomplete information.
  • Delete your personal data, provided we are not required to retain it for legal reasons.
  • Object to the use of your data for direct marketing purposes.
  • Withdraw the consent you have provided for processing your data at any time, without affecting the lawfulness of the processing carried out prior to the withdrawal.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

6. International data transfers

If you are located outside of Spain or the U.S., your personal data may be transferred to servers located in those countries for processing. By using our services, you consent to such transfer.

7. Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, indicating the date of the last update. We recommend reviewing this policy periodically to stay informed about how we protect your information.

8. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please feel free to contact us at: hello@fertilitus.com